Frequently Asked Questions

  About Location

Q. How can I get to your hotel from Namba station?

A.
From Nankai line Namba station, south gate is nearest exit.
If you are taking other line, you can look for Nankai Namba station south gate first.
You can find one building at the crossing with Docomo shop, our hostel is located upstairs, front desk is on 3F.

Q. How can I get to your hotel from Namba station?

A. 
From Kansai Airport, take the Nankai Airport Express or the Limited Express Rapit to Namba station.
The Nankai Airport Express is cheaper option but this train stops more than Rapit.
The Limited Express Rapit is faster but more expensive.

About Check-in / Check-out

Q. What time is check-in and check-out time?

A.Check-in :
 15:00 ~ 23:00 Check-out : ~ 10:00

Q. Can I check-in early ?

A.
From 10am to 3pm, it is cleaning time, so unfortunately room is not yet available.
If you arrive at our hostel prior to check-in time, you can leave your luggage at the front desk.
(Front desk is available from 9am to 11pm, so we can store your luggage during this operating hour)

Q. Up to what time, can we check-in?

A. 
Front desk is available from 9am to 11pm, so latest check-in time is 11pm. Please check-in by 11pm.

Q. What should we do if we cannot check-in by 11pm?

A.
If you cannot check-in by 11pm because of your travel schedule, our staff from other property can attend and help your check-in.
Please let us know in advance if you have schedule in advance, and please contact this number 06-6210-5913 when you are on the way.

Q. Can I check-out early?

A.
Yes you can. There is check-out box at front desk. You can leave room key or card there.

Q. Can I check-out late?

A.
Please let us know in advance. There will be late check-out fee 500 yen / hour.

Q. Is there a curfew? 

A.
If you are coming back to our hostel after 11pm, you will need password to get in.
Passward will be given upon check-in.